FAQ
Frequently Asked Questions
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What is Review Canopy?
Review Canopy is a customer review and engagement program that helps businesses collect more reviews, track customer interaction, and build loyalty. It gives your business one simple review page and tools customers can use in person or online.
Why not just use Google reviews?
Not every customer uses Google. Some prefer Yelp, Facebook, Angi, or other review sites. Review Canopy gives customers options, so more people can leave feedback in the place they already trust.
How do customers leave reviews?
Customers scan a QR code, tap their phone with NFC, or visit your review page. From there, they choose the review site they prefer. This keeps the steps short and easy for the customer.
What physical products do you provide?
We provide review stands, stickers, business cards, QR codes, NFC tools, and other branded materials. These items help customers find your review page while they are already at your business or working with your team.
Can I track customer activity?
Yes. You can track scans, taps, clicks, and engagement across your review system. This helps you see what customers are using and which tools are getting the most attention.
Can I offer coupons or rewards?
Yes. You can create incentives to encourage engagement and build customer loyalty. A coupon or reward can give customers another reason to come back after they interact with your business.
Can I collect emails?
Yes. You can collect customer emails and follow up with offers, rewards, or future communication. This can help you stay connected with customers after their first visit or service.
Does this work for my business?
If you have customers, it works. Review Canopy is built for small businesses across many industries. Restaurants, shops, home services, clinics, travel businesses, and local service teams can all use it.
How long does setup take?
Setup is quick and simple. We handle most of the work for you. You share your business details and review links, and we help turn them into a clear review program.
How do I get started?
You can contact us or request a demo to get your Review Canopy program set up. We will help you choose the right review tools and build a page that fits your business.
Do I need technical experience?
No. Review Canopy is made to be simple. We help with the setup, and your customers only need to scan, tap, or click.
Can I update my review links later?
Yes. Your review links can be updated as your business changes. If you add a new review site or want to change the order, your page can be adjusted.
Does this work for multiple locations?
Yes. Review Canopy can work for one location or many locations. Each location can have its own review page, tools, and tracking so you can see what is working in each place.